Lost your pet? The first 24 hours

The first hours after a pet goes missing matter most. These proven steps raise the chance it comes home, in the order to do them.

First hour: Search nearby, quietly

  • Start where you last saw it. Cats usually hide very close (within a few houses) and stay silent; dogs may travel further.
  • Call its name calmly, shake its food bag or favourite treats, and bring a toy it loves.
  • Check hiding spots: under cars, in bushes, stairwells, garages, rooftops, behind AC units. Ask building guards and cleaners.
  • Leave the door open if you can, with its bed, litter box (for cats) or clothes you have worn near the entrance — your scent guides it home.

First 6 hours: Spread the word everywhere

  • Post an ad on Ulfa: clear photos (face and side), where and when you last saw it, and any distinguishing marks. Turn on phone notifications so sightings reach you right away.
  • Share the ad link in neighbourhood WhatsApp groups and on social media — the link shows your pet’s photo.
  • Print the paper poster from your ad’s page (its QR code opens the ad) and put it up at mosques, corner shops, vets and supermarkets, at eye level.
  • Talk to neighbours, building guards and delivery drivers — they move around the area the most.

First 24 hours: Widen the search and call around

  • Call or visit nearby vets, shelters and animal welfare groups, and leave its photo and your number.
  • If it is microchipped, contact the registry and make sure your phone number is up to date.
  • Search again at quiet times — dawn and late at night. Cats come out when it is calm; use a torch, their eyes reflect the light.
  • Follow the sightings on your ad and go to every spot it was seen.

After that: Don’t stop

  • Keep the ad active: bump it once a week and renew it before it ends.
  • Visit shelters in person every few days — descriptions over the phone are often wrong.
  • Turn on an alert for your city to hear about every new “found pet” ad; Ulfa also matches lost and found ads automatically.
  • Many pets come home after weeks. Don’t lose hope.

Watch out for scams

  • Never send money before you see your pet yourself, even for a “delivery fee” or “deposit”.
  • Keep one distinguishing mark out of the ad, and ask anyone who says they found your pet about it.
  • Meet in a public place, and bring someone with you.
  • Never share a verification code you receive by text message.

Found a pet?

  • Approach calmly and don’t chase it. Give it water and keep it somewhere safe.
  • Check its collar for a number, and take it to any vet to scan for a microchip (usually free).
  • Post a “found pet” ad on Ulfa with a photo and the place — the site matches it with nearby lost-pet ads automatically.
  • Before handing it over, ask for proof: older photos, vet records, or the hidden mark.

So it doesn’t happen again

  • A collar tag with your number, and a microchip registered in your name.
  • Keep recent, clear photos of it from several angles.
  • Close windows and doors when guests or deliveries arrive; neutering also reduces the urge to roam.