Lost your pet? The first 24 hours
The first hours after a pet goes missing matter most. These proven steps raise the chance it comes home, in the order to do them.
First hour: Search nearby, quietly
- Start where you last saw it. Cats usually hide very close (within a few houses) and stay silent; dogs may travel further.
- Call its name calmly, shake its food bag or favourite treats, and bring a toy it loves.
- Check hiding spots: under cars, in bushes, stairwells, garages, rooftops, behind AC units. Ask building guards and cleaners.
- Leave the door open if you can, with its bed, litter box (for cats) or clothes you have worn near the entrance — your scent guides it home.
First 6 hours: Spread the word everywhere
- Post an ad on Ulfa: clear photos (face and side), where and when you last saw it, and any distinguishing marks. Turn on phone notifications so sightings reach you right away.
- Share the ad link in neighbourhood WhatsApp groups and on social media — the link shows your pet’s photo.
- Print the paper poster from your ad’s page (its QR code opens the ad) and put it up at mosques, corner shops, vets and supermarkets, at eye level.
- Talk to neighbours, building guards and delivery drivers — they move around the area the most.
First 24 hours: Widen the search and call around
- Call or visit nearby vets, shelters and animal welfare groups, and leave its photo and your number.
- If it is microchipped, contact the registry and make sure your phone number is up to date.
- Search again at quiet times — dawn and late at night. Cats come out when it is calm; use a torch, their eyes reflect the light.
- Follow the sightings on your ad and go to every spot it was seen.
After that: Don’t stop
- Keep the ad active: bump it once a week and renew it before it ends.
- Visit shelters in person every few days — descriptions over the phone are often wrong.
- Turn on an alert for your city to hear about every new “found pet” ad; Ulfa also matches lost and found ads automatically.
- Many pets come home after weeks. Don’t lose hope.
Watch out for scams
- Never send money before you see your pet yourself, even for a “delivery fee” or “deposit”.
- Keep one distinguishing mark out of the ad, and ask anyone who says they found your pet about it.
- Meet in a public place, and bring someone with you.
- Never share a verification code you receive by text message.
Found a pet?
- Approach calmly and don’t chase it. Give it water and keep it somewhere safe.
- Check its collar for a number, and take it to any vet to scan for a microchip (usually free).
- Post a “found pet” ad on Ulfa with a photo and the place — the site matches it with nearby lost-pet ads automatically.
- Before handing it over, ask for proof: older photos, vet records, or the hidden mark.
So it doesn’t happen again
- A collar tag with your number, and a microchip registered in your name.
- Keep recent, clear photos of it from several angles.
- Close windows and doors when guests or deliveries arrive; neutering also reduces the urge to roam.